Shipping & Returns

Shipping Fees and Policies 

Shipping fees are calculated based on multiple different criteria such  as weight, size, insurance, destination, price and shipping method. To  calculate your shipping fees, please add your items into your shopping  cart:

1. Proceed to checkout and select your Shipping Method.

2. On the Checkout page, insert your zip code and you will be given your shipping fee prior to your order being placed.

It is possible that some items will require different shipping methods, even on the same order.  Some items will require special shipping packaging that cannot be quoted by the online shopping cart.

On  orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card.

For orders shipping to Alaska, Hawaii And Puerto  Rico please select two day air or overnight delivery, as these orders  cannot be shipped via ground delivery. For orders shipping to P.O. boxes  and APO addresses, please select the U.S.P.S. standard or priority as  these orders cannot be shipped via FedEx or UPS. If you do not select an  appropriate shipping method, your order will be adjusted accordingly to  the proper shipping method and rate. Oversized products such as  Aircraft Kits, Engines, custom crated parts may be subject to additional  shipping fees.

Recreational Mobility will always make  every attempt possible to deliver product(s) ordered on time.  Recreational Mobility is not responsible for any delays that may be caused by affiliated shipping carriers. Recreational Mobility bears no responsibility for delays as a result of: Weather, Storms, Employee Strikes or any other complications caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only  guaranteed from the date of shipment.


Return Policy/Procedures

 All returns are subject to a minimum restocking fee of 20% of the total  transaction charge. Shipping fees are not refundable. Returns are  processed in the order in which they are received. Return processing may  take up to 7 business days from the time your return is received. If  you have a return that needs to be handled in an expeditious manner  please contact our customer service department and we will do our best to try and  accommodate you. Returns that require a refund may take an additional  5-7 business days before a credit is applied to your charge card or  PayPal account. All returns must include all merchandise or services  sold under the same order number and invoice. Please understand these  orders are often sold as a kit / packages and we can not resell those  items independently. We will therefore not accept partial order returns,  regardless of the reason for return, unless specifically authorized by  us in writing.

Any item such as a Engine, Aircraft Kit, Aircraft Propellor cannot be returned. Make sure the item is what you want. If your not sure please ask us, were here to help and this will help avoid any  issues for either of us.

 If you have any further questions regarding the content of these shipping and returns policies please contact us directly: sales@recreationalmobility.com